We love to get email here at Happier. (Well, email from our users. Not so much the email from the stranded Nigerian princes who would like us to wire them some money.) We love it when you just write in to tell us how much you love Happier, of course, but we also love to hear your questions and ideas and even complaints—it’s all part of how we figure out the best ways to keep making Happier awesome.
Meet Josh Dotter—he took the time to write us a really thoughtful email about his Happier experience. Here’s an excerpt from Josh’s mail:
First, I want to tell you I absolutely love the community that has been built through your app. It is by far the most uplifting social media I’ve used. I’ve never used Facebook, and I loved Twitter. However I hardly ever touch it anymore b/c Happier draws me in so deeply. I found the app through Twitter, I follow Life is Good and I believe they promoted your story.
I would love to share some thoughts about my experience. In the beginning I loved the app but thought there wasn’t near enough users. Man was I wrong. It just took a diligent effort to friend as many people as I could in the beginning. Now I find myself following each request and still reaching out to new faces I see. In the name of spreading joy more than anything, and making myself open to their joy as well.
Josh went on to suggest a number of possible functionality enhancements, all of which were great ideas. But when I contacted him to ask if it’d be okay to feature his email on the blog, he rushed to tell me that he hoped his suggestions came across as just that, suggestions, and not complaints. [At this point let’s just pause and agree that Happier users are pretty much the nicest people in the world. It’s a fact.] I reassured him that we love suggestions and not to worry at all. His entire email—the praise and the suggestions—was awesome. We appreciate you, Josh! Thanks so much for reaching out!
Do you have feedback, ideas, or anything else you want to share with us? You can always reach us at firstname.lastname@example.org, and we are always happier when we hear from you!