Our “Bad Day Gone Happier” Story

Unbeknownst to us at the time, it turns out that yesterday was an absolutely perfect day for our ‘Bad Day Gone Happier’ community email to go out. Yep, chances are you noticed that yesterday was not our day.

To make a long story short, for a few hours in the afternoon our iOS app had a bug that made it impossible to open the app and subsequently very difficult (ok, fine, basically  impossible) to share those happy moments in your day.  But, much like a Bad Day Gone Happier, while it wasn’t our first choice of things to happen on a Thursday afternoon,  many truly and unexpectedly awesome things came out of it.

First, it introduced a ton of our loyal iOS Happiers to the website platform that our Android friends have been enjoying all along: www.happier.com! Like magic, many of our iOS users logged in for the first time to find their happy moments, their friends, and everything else they’d come to know and love about the mobile app right there on the web!

But beyond that, we got (yet another) reminder of the amazing community that Happier is building. Once the Happier team got a quick fix in place, emails, tweets and happy moments started pouring in. Like these:

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You guys are un-freaking-believable! We could not be more proud, humbled, stoked, [insert excitement eliciting adjective of your choice here] to call you guys our community. Truly, you’re incredible, and we’re beyond grateful that you’re a part of our lives — and that we’re a part of yours.

(And yes, in case you’re wondering, the issue has been 100% resolved, so please feel free to update your app and share some happy moments with the new and improved Happier 2.1.1.)

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